Insights & Analytics

Gather, Manage & Understand Your Data

The days of the captive audience are long gone. Today’s customer is digital, global and extremely particular. Understanding the best ways to reach them starts with understanding who they are, where they are, and what they believe in. Our insights process puts data to work for your brand — identifying customer personas, buyer journeys and user behaviours to inform strategy at every step from planning to deployment.

But it’s not enough to simply use research and data to inform our plans: we also use it for measurement. We’re in a constant state of testing, analysis and refinement — using the most current analytics available to ensure you hit every goal and KPI we’ve defined together.

Data takes the guesswork and gut feelings out of the equation. With it, variables like timing, placement and frequency gain the precision needed for your message to find its audience every time.



  • Digital market research
  • Qualitative and quantitative research
  • Optimization
  • Conversion rate optimization
  • Segmentation and personalization
  • Data management
  • Customer insights
  • Customer personas and journeys
  • Customer surveys
  • Customer panels
  • Customer relationship management (CRM)
  • Marketing automation
  • Digital analytics
  • Data visualization
  • Marketing dashboards

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